by LeShane Greenhill | Mar 20, 2024 | SalesCocktail
Building on our exploration of cultivating an AI-ready culture, the next critical step for SMBs is to equip their workforce with the necessary skills and knowledge to work alongside AI. An AI-ready workforce is not just about having a few experts on board but about...
by LeShane Greenhill | Mar 13, 2024 | SalesCocktail
As we pivot from our exploration of integrating AI into customer experience, it’s clear that technology alone isn’t the sole ingredient for success. The human element—your workforce—is equally crucial. Over the next two posts, we’ll delve into...
by LeShane Greenhill | Mar 6, 2024 | SalesCocktail
Over the past two weeks, we’ve embarked on a journey through the integration of AI into customer experience (CX), from laying the groundwork with a step-by-step guide to exploring the best tools and technologies. As we’ve seen, AI has the potential to...
by LeShane Greenhill | Feb 28, 2024 | SalesCocktail
Last week, we embarked on a transformative journey, exploring how SMBs can leverage AI to revolutionize customer experience (CX). With a solid step-by-step guide in hand, it’s time to delve into the heart of AI integration: the tools and technologies that make...
by LeShane Greenhill | Feb 21, 2024 | SalesCocktail
As we’ve explored the potential, implementation, and real-world challenges of Generative AI for Small and Medium-sized Businesses (SMBs), it’s clear that this technology is not just a fleeting trend but a transformative force. In this final post of our...