Looking for a better way to manage and grow your small business? Customer relationship management software can make all the difference. Whether you’re looking for a robust CRM software solution, a simple one designed for very small businesses or a free version to fit your budget, there’s a CRM software choice for you. Our CRM software reviews can help you find the right product for your business.
Organizations use CRM solutions for a variety of reasons. Initially, the CRM industry was geared primarily towards sales and PR people and offered a way to store customer information and track communication with those customers. Today, CRM solutions straddle several areas of business, including customer relationship management, marketing, analytics, communication, and even lightweight project management. Some CRM systems even have built in chatbot and calling capabilities, so reps can communicate with clients directly in the system.
Today, even small businesses can afford to invest in powerful customer relationship management software, thanks in large part to the proliferation of affordable SaaS solutions, which deliver lots of functionality without the fuss of a major software implementation project. Tiered pricing structures and lots of competition means SMB have their pick of easy to use CRMs that optimize the customer relationship management process, but too much choice can be overwhelming. Luckily, we did the hard-work of comparing and testing CRM products for you.
To help you find the right CRM tools for your business, check out Choosing a CRM Software: A Buyer’s Guide, from business news daily.
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